We strive for complete customer satisfaction and send out surveys when a job is complete so we can receive valuable input from our customers. Here are the results we received in 2012 from our surveys.

 


Overall:

starstarstarstarstar
Average Customer Review:
4.82 out of 5 (128 reviews)

Sales:

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Average Customer Review:
4.88 out of 5 (128 reviews)

Installers:

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Average Customer Review:
4.75 out of 5 (128 reviews)

Customer Service:

starstarstarstarstar
Average Customer Review:
4.88 out of 5 (128 reviews)

Would You Recommend Solar Art Window Film?

  • 123 of 128 responded: Yes
  • 5 of 128 responded: Undecided or Did Not Respond
  • 0 of 128 responded: No

 

Comments from customers who have completed our survey:

“Solar Art is one of the best companies to work with in Los Angeles. They do not disappoint, for they are organized, professional, friendly and understand tight deadlines & immediate needs.”

-Bottega Louie

“Best film company I’ve ever worked with. And as a regional energy manager, I work with a lot.”

– Wayne A

“We really appreciate the consistent & excellent service Michelle has provided Interior Services this past year.  Your services have enabled us to extend a new layer of added value to our clients. We’re looking forward to doing more business with Solar Art in 2013.”

– Jeff

“Nothing to say but great communication and prompt service.”

– Bill P.

“We have used your services many times and have always been happy. Thanks so much.”

– Craig L

“I was referred to Solar Art by a friend, who was very pleased with your product and installation.  I am likewise really pleased and impressed with the knowledge, skill and courtesy of Paul, Israel, and Alejandro, and wanted to let you know that they did a great job!”

– John L.

“I was very impressed with Solar Art – the quality of materials, the in-office staff and, of course, the installers. All top notch, friendly and well worth recommending. ”

– Greg H.

“Great job all the way around!   What a difference a little solar film makes on your windows!   My furniture is now protected and the sun’s heat has been reduced substantially!”

– Suzanne N.

“Very pleased with the office staff, installers and the end result!”

-Janice C.

“We are repeat customers.  A while back we had a warranty issue. The manufacture of the film we used had gone out of business but Solar Art performed the warranty work anyway. With customer service we will continue to be repeat customers. ”

-Anonymous

“Michelle does a fantastic job answering questions, providing samples and processing estimates.  We are very happy with your service!!”

– Thomas

“I have had a wonderful experience with your company.  Love my lower light windows, they are perfect.”

-Anonymous